What Technical Due Diligence Finds When the Deck Says “70% Automated” — Soukaïna Abelhad
This video, aimed at senior software engineers, outlines a three-step diligence framework for evaluating claims of AI automation. It emphasizes moving beyond simple metrics like "% faster" to scrutinize the underlying arithmetic, precise definition of "automation," and the robustness of evaluation. The framework helps determine the true economic value of AI solutions by focusing on workload volume versus human labor, the level of human intervention in automated processes, and the reliability of quality assessments.
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The speaker, an AI tech lead, presents a diligence framework for senior software engineers to critically assess claims related to AI automation, particularly those presented as impressive percentage gains. She highlights that a "true number" (e.g., 55.8% faster) can still answer the wrong question, leading to misguided conclusions.
She identifies the core problem as a disconnect between the "fund side" (those building AI for investment teams) and the "build side" (those owning AI evaluation in production). Drawing on Shawn Chan's "build for the memo, not the demo" philosophy, she extends this to operational metrics.
Check 1: The Arithmetic - Volume vs. Labor The first check focuses on understanding the actual workload entering the system and the associated human labor. Citing observational data from Faros, high AI adoption teams saw a 98% increase in merged pull requests (PRs), a 91% increase in PR review time, and a 154% increase in average PR size. This data, covering over 10,000 developers across 1,255 teams, suggests that AI adoption led to more work entering the system and a growing downstream review burden, rather than a reduction in human labor. Therefore, for diligence, it's crucial to request 18 months of workload volume data alongside fully loaded human labor (reviewers, trainers, escalations, rework). If human labor tracks workload volume, the AI is providing assistance, not labor removal.
Check 2: The Definition - Which Rung? Even if the arithmetic survives scrutiny, the definition of "automation" can be misleading. Uber's claim that '>70% of Uber pull requests are AI-attributed' is used as an example. "AI-attributed" does not necessarily mean fully autonomous. The speaker proposes a ladder of automation: 1) AI drafted (human remains in the loop), 2) Human edited (assisted work), 3) Human approved (controlled automation), and 4) No human intervention (Straight-Through Processing, STP). Financial services already use STP for end-to-end processes without human intervention within a defined boundary. Engineers should ask where the automation boundary lies (e.g., code drafted, PR approved, or change in production) and request the STP rate within that named boundary.
Check 3: The Tell - Who Defines Quality? Assuming a precise definition, the next challenge is trusting the measurement of quality. Data from METR (Mar. 10, 2026) showed a 24.2 percentage-point gap where an automated grader scored higher than maintainer merge decisions (average difference across 5 models). This study involved 95 unique issues and 296 AI pull requests, reviewed by 4 maintainers from 3 repositories, who were blind to whether the patch was AI or human-generated. The automated grader was significantly more optimistic than human experts. This highlights the importance of evaluating evaluation maturity. Key questions to ask are: Who labels ground truth? Do experts agree (and is this agreement measured)? What was the automated judge validated against? What bad outputs escaped? The speaker notes that often, automated validation passes many outputs, but when experts are involved, few survive.
The P&L Bridge: Translating to Finance Finally, the speaker advocates for translating these technical checks into financial terms using a P&L bridge. Captured value should be calculated by starting with eligible workflow value, multiplying by adoption rate, straight-through success (STP), and accepted quality. From this, subtract the cost of AI, human review, and rework cost (a task that fails, escalates, or needs rework belongs in the cost). The critical metric to request is cost per accepted autonomous task. This comprehensive approach ensures that the economic impact of AI is accurately assessed, considering all associated costs and the true level of autonomy and quality.
The Diligence Card The presentation concludes with a summary card for practical application: ARITHMETIC: Volume vs. labor – Over 18 months, count every human touch. DEFINITION: Which rung? – Assisted, approved, or straight-through. * THE TELL: Who defines quality? – Ground truth, agreement, judge, escapes.
The overarching principle is to "Ask what must be true for the number to matter" – believe it, test it, or walk away. Diligence's job is not to ask if a number is impressive, but what conditions must hold for it to be meaningful.